Embedding Just culture in healthcare quality assurance reviews
Show FileMIME type:application/pdfFile Size:2.7 Mb
Stelmaschuk, Roxanne Lei McGray
MetadataShow full item record
Patient safety and being a high-reliability organization are priorities for Alberta Health Services (AHS), the largest publicly funded healthcare organization in Canada. The just culture promotes learning and supportive dialogue in a nonpunitive setting. Fully adopting just culture principles will enable AHS to learn from clinical mistakes and diminish second victim harm; as such, both topics were discussed in the literature review. This research targeted the CancerControl Alberta (CCA) program. I conducted a survey, interviews, and focus group sessions with past quality assurance review (QAR) participants to determine how the CCA Quality Assurance Committee could foster just culture during QARs. Research participants identified behaviours needed to safely participate in QARs, managers often lacked resources, and support for CCA staff varied. The recommendations are to intentionally involve staff in QAR work, develop an implementation plan for the new Immediate and Ongoing Management procedures, and establish a peer-support network for frontline staff.
Showing items related by title, author, creator and subject.
Holder, Joel (2016-01-28)In 1999, the Minister of Indian and Northern Affairs Canada and the Government of the Northwest Territories (NWT) Minister of Resources, Wildlife and Economic Development jointly signed the NWT Protected Areas Strategy ...
Effective strategies for supporting faculty in teaching high quality e-learning courses in post-secondary education Boychuk, Stephanie L. (Electronic version published by Vancouver Island University, 2015)Online and blended (e-learning) delivery models were shifting the face of post-secondary education. That shift caused gaps in the understanding of good practice for high quality e-learning course delivery, leading to a ...
Nickolet, Jordi Jay (2012-07-16)The purpose of this study was to determine the water quality of Paradise Creek and its impacts on the ecosystem of Paradise Meadows. Five water samples each were taken from a reference site and two test sites during the ...