A view towards integration and the role of leadership within it : a study with The Family Centre in Edmonton Alberta
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This action-oriented inquiry explored how executive leadership might actively support the process of integration throughout The Family Centre in Edmonton, Alberta, Canada. Inquiry methods were grounded in dialogic organizational development and systems thinking and included a survey and a focus group with participants from all levels of leadership. Study findings included the need for clear communication including definitions of what executive leadership intended regarding integration. The study found inconsistencies among executives on their understanding and action on integration. The inquiry recommendations include strengthening executive cohesion and alignment on the definition, purpose, and principles of integration and improving internal communication and decision making. This study contributed to bodies of knowledge relating to integration, collaboration, and executive alignment while acknowledging the need for concrete structures and frameworks to reduce barriers and enhance successes.
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