Rebecca Wilson-Mah’s teaching and research interests include case field research, case writing and teaching with cases.She has written several cases to support her undergraduate teaching writing cases in the following areas: performance management, internal brand management, progressive discipline and housekeeping operations.Additional research interests include experiential and active learning methods and practice. Wilson-Mah enjoys travelling in British Columbia and further afield with her husband Henry and two children, Matthew and Leo. Born in Nairobi, Kenya, she has travelled overseas extensively living in Zambia, Western Samoa and Japan. Wilson-Mah is the program lead for the BA in International Hotel Management – a role that enables her to coach and support students both on campus and on internship placement. Prior to Royal Roads, she was an instructor and program lead for the Tourism Management diploma at Camosun College. Wilson-Mah has both hospitality and tourism experience working for The Fairmont Empress as learning coach and as assistant HR director and for Tourism British Columbia, as manager of training services where she was responsible for SuperHost programming (now WorldHost). Wilson-Mah holds an MSc in Human Resource Management from Sheffield Hallam University, U.K and a BA Combined Honours in English and American Literature from Birmingham University, U.K. She holds a Certified Human Resources Professional (CHRP) designation and is a certified corporate coach.

Recent Submissions

  • COVID-19 adaptation and recovery: Human resource and training needs in Whistler, BC 

    Axe, Jo; Wilson-Mah, Rebecca (Zero Ceiling, 2020)
    This report documents a qualitative research project conducted between May and July 2020 by two researchers from Royal Roads University. The focus of the project was to understand more fully the Human Resource (HR) and ...
  • A study of authentic assessment in an internship course 

    Wilson-Mah, Rebecca (Papers on Postsecondary Learning and Teaching, 2019)
    Internship courses are an active and applied opportunity to integrate educational learning programs and courses within practice settings. Individual learners in internship courses have different work internship placements ...
  • Convening interdisciplinary communities of practice in an institution of higher education 

    Wilson-Mah, Rebecca; Walinga, Jennifer (Papers on Postsecondary Learning and Teaching, 2017)
    Communities of practice (CoP) are rich learning spaces that support knowledge creation, social engagement and practice improvement. In some university settings, there is a buoyant interest in creating and supporting ...
  • Improving work integrated learning through implementing internship performance indicators 

    Wilson-Mah, Rebecca; Thomlinson, Eugene (Royal Roads University, 2016-06-01)
    In applied programs, there is a growing expectation for students to be workready at the end of their undergraduate and graduate studies. Work integrated learning is a strategy that enmeshes applied and practical experience ...
  • Introduction to tourism and hospitality in BC 

    Westcott, Morgan; Bird, Geoffrey; Briscoe, Peter; Freeman, Ray; Glazer, Kelly; Henry, Keith; Hood, Terry; Knowles, Heather; McCartney, Micki; Owens, Donna; Robinson, Lynda; Thomlinson, Eugene; Tripp, Griff; Webster, Don; Wilson-Mah, Rebecca (BCcampus, 2015)
    This textbook is an introduction to the tourism and hospitality industry in British Columbia, and is written with a first year college and university audience in mind. It is a collaborative work with input from educators, ...