Cultivating resilience and change adaptability in Lower Mainland laboratories

Abstract

This inquiry investigated how Senior Laboratory Leadership can cultivate a culture of resilience and change adaptability among medical laboratory technologists (MLTs) in Lower Mainland Laboratories. An action research methodology was used. Purposeful sampling recruited participants for four interviews and two focus groups in which MLTs were able to share thoughts, beliefs, and opinions on resilience, change adaptability, and the current laboratory culture. The findings demonstrated that resilience and change adaptability could be enhanced through MLT participation in organizational change. MLT input into determining shared values, inclusion of MLTs in decision making, leadership evaluation of current communication models, and addressing barriers to leadership development are recommendations born out of this inquiry.