Tech team technology support model and new technology adoption at Calgary Girls' School
MetadataShow full item record
Technology use and adoption in innovative ways is a challenge facing users in today's work and learning environments. Having physical access to technology is not the simple solution to fully integrated use of that technology. This research asks the question: How will a proposed TechTeam technology support model impact new technology adoption by Calgary Girls' School in 2014-2015? This qualitative study used an exploratory case study approach with respondents that included students, staff, and administrators. Fifteen semi-structured interviews were conducted covering topics such as how respondents learned new technology, who they asked for help with technology problems, and what attitudes they had towards trying new technology. Students and staff were also given the opportunity to participate in an anonymous online survey, which asked respondents to share their experience with technology at Calgary Girls' School. A total of 17 respondents completed the single question online survey. Interview responses supported the TechTeam support model as having a positive impact on their technology use and adoption of new technology during the 2014-2015 school year. Respondents' views were mixed, however, on whether perceived ease of use and perceived usefulness of a tech tool affected adoption of new technology. Time and digital literacy were themes that emerged through both the semi-structured interviews as well as survey feedback. This thesis concludes that easy to access collegial technology (tech) support based on the Community of Practice theoretical framework positively contributes to technology use at the Calgary Girls' School.
Showing items related by title, author, creator and subject.
Neidig, Nicole (2016-07-28)Health information technologies (HIT) are revolutionizing healthcare organizations and significantly transforming how services are provided, managed, and accessed. The shift away from paper-based charts to electronic ...
Kent, John (2015-04-29)The organizational challenge of resistance to technology adoption quantified as low utilization, lack of enhanced outcomes, or even interpersonal or intergroup tension is commonly experienced. The purpose of this study is ...
Experiences of individuals involved in the complexities of adoption and permanency process in preventing adoption disruptions Thomson, Kathaleen (Electronic version published by Vancouver Island University, 2021)Dr. Antoinette Oberg stated, "You are always already in your inquiry." Through my research and experience, there seem to be a few common areas of concern in the process of ensuring permanency for children and youth in ...