• Prospective
    Students
  • Current
    Students
  • Alumni
  • Research
  • News &
    Events
  • About Royal
    Roads
Main menu
  • Prospective Students
  • Current Students
  • Alumni
  • Research
  • News & Events
  • About Royal Roads
 
    • Admin Login
    View Item 
    •   VIURRSpace Home
    • RRU
    • Student Research Collection
    • Dissertations & Theses @ RRU
    • View Item
    •   VIURRSpace Home
    • RRU
    • Student Research Collection
    • Dissertations & Theses @ RRU
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Recognizing the value of emotions : an exploration of emotional resiliency and intercultural competence amongst international development workers

    Thumbnail
    View/Open
    matthews_richelle.pdf (472.8Kb)
    Date
    2015-08-25
    Author
    Matthews, Richelle
    Metadata
    Show full item record
    Subject
    cognitive schemas; emotion; intercultural competence; international development; multi-perspective; resilience
    Abstract
    Intercultural competence is an important skill-set for international development workers. However, it can be more difficult to cultivate than academic models would indicate since it can be emotionally and mentally taxing for development workers to adapt to a foreign context. This research examines the experiences of 15 international development workers employed in Sub-Saharan Africa and explores the emotions involved in intercultural interactions and the process of building intercultural competence. Findings indicate that participants’ familiar action-sequences were disrupted during intercultural interactions, eliciting emotions that affected how intercultural competence was manifested. Emotions were often aroused in intercultural interactions because of participants’ unmet expectations, moral quandaries, construction /reconstruction of meaning, inapplicable frame of reference, or insufficient internal capacities. This research leads to the conclusion that increased recognition of the importance of emotions and greater emphasis by the sector on building emotional intelligence would likely support development workers in cultivating the skills required to navigate tough, complex environments. Greater support would likely increase their work effectiveness, resilience and personal well-being.
    URI
    http://hdl.handle.net/10170/838
    Collections
    • Dissertations & Theses @ RRU
    • MA Intercultural and International Communication Theses

    Related items

    Showing items related by title, author, creator and subject.

    • Thumbnail

      Building intercultural competence : bridging Western and Indigenous education through narrative 

      Taylor, Karen Irene (2021-06-04)
      This mixed methods research project is a response to the Truth and Reconciliation Commission of Canada statement that “the way we educate our children and ourselves must change” (2015, p. 317). An examination of literature ...
    • Thumbnail

      Identifying behaviours and attitudes that contribute to successful negotiation of International student experience in Canada 

      Done Choudhury, Anna (2015-03-10)
      International students face challenges and barriers to successful educational experiences in Canada for various reasons. With pressure from the Canadian Federal government to increase international student enrolment, ...
    • Thumbnail

      Recruitment to retention : post-graduation adaptation of international students 

      Bouajram, Rohene (2015-08-12)
      Coupled with strategic and recent immigration policy shifts, Canada has taken substantial efforts to recruit and retain international students. Viewed as a future Canadian-educated skilled workforce, international students ...

    Browse

    All of VIURRSpaceCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    Admin LoginRegister
    back to top  
    Royal Roads University
    Our Location
    2005 Sooke Road
    Victoria, BC V9B 5Y2
    Canada
    •   Campus Map
    Get in Touch
    •   Phone: 250.391.2511
    •   Toll-free: 1.800.788.8028
    •   Email Us
    •   Directories
    @RoyalRoadsRRU FacebookRRU LinkedInRRU YouTubeRRU Pinterest
    • Contact Us
    • Send Feedback
    • Website Feedback
    • Privacy Policy
    • Academic Regulations
    • Copyright
    • Sitemap
    • ©2017 Royal Roads University
     
    DSpace Express is a service operated by 
    Atmire NV