Collaborative approaches at Tillicum Lelum Aboriginal Friendship Centre

Abstract

This thesis answers the question "how can Tillicum Lelum establish internal collaborative approaches?" This was explored with action research included employees and management team members at Tillicum Lelum Aboriginal Friendship Centre through a qualitative sequential priority multimethods approach with a focus group followed by a world café. With adherence to Royal Roads University Ethics Policy as well as traditional Indigenous culture, this thesis presents a systems analysis, literature review, and outline of methodology used to explore collaboration at Tillicum Lelum. Culture, team building, communication, and staff member accountability surfaced as key findings in the data analysis. Utilizing action research principles, specific strategies relevant to the feedback of those working within the organization and the approval of the organizational sponsor are presented in the recommendations section. Recommendations allow Tillicum Lelum staff members to implement collaboration strategies in current settings.