The Canadian Ski Patrol : probing the potential for change
Culver, Eleanor Munnoch
MetadataShow full item record
SubjectAction research; Diversity; Leadership; Not for profit; Organizational adaptability; Organizational change
The Canadian Ski Patrol (CSP) Calgary Zone is one segment of a national volunteer-driven organisation of first-aid providers. In recent years, the number of active patrollers in the CSP Calgary Zone has declined while client expectations of service levels have not. Within the bounds of the Royal Roads University (2011) Research Ethics Policy, and through the use of an online survey and an open space technology session, this action research inquiry determined some of the ways in which the CSP Calgary Zone might enhance its organisational adaptability to ensure its future viability. Study results indicated a high latent potential for organisational adaptability within the CSP Calgary Zone. Overarching recommendations included (a) initiate service model discussions with clients and constituents; (b) examine organisational structures related to policies and processes; and (c) create a volunteer development path, including a performance feedback mechanism.
Showing items related by title, author, creator and subject.
Staff responses to implementing environmentally sustainable change at federal fish hatcheries in BC Krause, Wayne Edward (2011-03-21)Anecdotal information indicates a resistance to change from federal fish hatchery staff regarding environmentally sustainable infrastructure renewal and hatchery operations. Qualitative research was conducted to investigate ...
Walking the talk : leading change-related communications in Girl Guides of Canada–Guides du Canada, British Columbia Council Wang, Audrey Ying-Hu (2017-09-21)This interpretive phenomenological study used an appreciative inquiry-based methods approach to explore how Girl Guides of Canada―Guides du Canada, BC Council could leverage its organizational values to communicate and ...
Thiessen, Sheryl (2020-02-06)Successful organizational change hinges on active engagement and endorsement by the change recipients. This research evaluated the change readiness of laboratory leaders from each of British Columbia’s public health authority ...