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dc.contributor.advisorHarris, Brigitte
dc.contributor.advisorCharbonneau, Pam
dc.contributor.advisorPiggot-Irvine, Eileen
dc.contributor.authorSmith, Gabrielle
dc.date.accessioned2015-03-10T20:26:07Z
dc.date.available2015-03-10T20:26:07Z
dc.date.issued2015-03-10
dc.date.submitted2015
dc.identifier.urihttp://hdl.handle.net/10170/795
dc.description.abstractIn collaboration with internal stakeholders, this action research project answers how the Student Success Office at the University of Waterloo can strengthen internal partnerships in order to foster increased collaboration within the office. With participation from Student Success Office staff members, research methods included an online survey and interview matrix, adhering to the ethical standards of both Royal Roads University and the University of Waterloo. The data documented an understanding of the current state and possibilities for the future for the Student Success Office. Key findings and conclusions show a lack of office wide relationships, inconsistent knowledge sharing, perceived silos and a desire for increased internal collaboration. Recommendations include reviewing the mission of the office, focusing on office-wide initiatives and training, creating frameworks for knowledge sharing and considering different team and project staffing models for increased collaboration and overall efficiency.en_US
dc.subjectCollaborationen_US
dc.subjectCommunicationen_US
dc.subjectKnowledge Sharingen_US
dc.subjectPartnershipsen_US
dc.subjectRelationship Buildingen_US
dc.titleCollaboration within the student success office : increasing efficiencies and partnershipsen_US
dc.degree.nameM.A. in Leadershipen_US
dc.degree.levelMastersen_US
dc.degree.disciplineSchool of Leadership Studiesen_US


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