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dc.contributor.advisorNartey, Lite
dc.contributor.advisorWalinga, Jennifer
dc.contributor.advisorQuarry, Wendy
dc.contributor.advisorVannini, Phillip
dc.contributor.authorHackett, Jodi
dc.date.accessioned2014-11-05T02:24:21Z
dc.date.available2014-11-05T02:24:21Z
dc.date.issued2014-11-04
dc.date.submitted2013
dc.identifier.urihttp://hdl.handle.net/10170/760
dc.description.abstractActive listening facilitates the identification of impacts and mitigation strategies of Sama Nickel's mining exploration activities on an Ivorian, West African community. Early awareness of potential negative impacts to avoid, early detection of existing negative impacts to mitigate, or identifying positive impacts to enhance, are all elements of the practice of Corporate Social Responsibility. Development Communication is a field research approach focusing on the first phase of the Multitrack Communication Model, the communication-based assessment, which emphasizes engaging in dialogic communication and active listening. Open-ended interviews conducted over a three-week period identified seven emerging themes: positive impacts, negative impacts, impressions, comprehension, communication, responsibilities, and priorities. Comparing and contrasting collected data resulted in the identification of a) impacts to be addressed by Sama Nickel, b) suggestions from stakeholders to improve community-company relations, and c) how communication-based assessment facilitates the identification of impacts and mitigation strategies. It is suggested that Sama Nickel consider implementing the adapted Multitrack Communication Model for the global natural resources sector to facilitate the continued identification of issues in communities. It is recommended further research be completed on the economic gains and benefits of adopting an engaged, inclusive multitrack communications approach to Corporate Social Responsibility.en_US
dc.subjectAfricaen_US
dc.subjectCorporate Social Responsibilityen_US
dc.subjectDevelopment Communicationen_US
dc.subjectMiningen_US
dc.subjectParticipatory Action Researchen_US
dc.subjectStakeholderen_US
dc.titleFrom avoidance to mitigation : engaged communication to identify and mitigate mining impacts on communitiesen_US
dc.degree.nameM.A. in Intercultural and International Communicationen_US
dc.degree.levelMastersen_US
dc.degree.disciplineSchool of Communication and Cultureen_US


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