|dc.description.abstract||Yukon is unique in Canada for its four orders of government—federal, territorial, First Nation and municipal. Determining the differences in communication characteristics, strategies, mechanisms, and processes of the governments can assist with effective communication among them, leading to new opportunities. Interviews with 20 participants representing elected, appointed, and senior staff positions from four orders of government extracted thoughts and experiences on intergovernmental communication through the phenomenological tradition. Strong internal communication complements effective external communication; government individuals do not understand all the structures and processes of other governments, but instead make assumptions that can create friction and conflict while a sincere desire to improve communication is evident. Lack of time, capacity, and knowledge are contributing factors to poor communication efforts. Interpersonal communication is the key to establishing stronger relationships and rebuilding trust. Recent self-government status for Yukon‘s First Nations provides opportunities for expansion and inclusiveness of intergovernmental communication.
Key words: intergovernmental communication, interpersonal communication, Yukon governments, relationships.||en_US